You are the heading the rescue operations in an area affected by severe natural calamity, thousands of people are rendered homeless and deprived of food, drinking water and other basic amenities. Rescue work has been disrupted by heavy rainfall and damaged to supply routes. The local people are seeding with anger against the delayed limited rescue operations. When your team reaches the affected area, the people there heckle and even assault some of the team members. One of your team members is even severely injured. Faced with this crisis some team member pleads with you to call off the operations freeing threats to their life. In such trying circumstances, what will be your response? Examine the qualities of a public servant which will be required to manage the situations.(UPSC GS-4 Mains 2019)
This is a case to demonstrate Crisis Leadership. The situation is in demand of leadership skills that can find solutions where there is lack of cooperation from public, the supplies are disrupted, and the team is demotivated. I am faced with competing priorities to undertake rescue operations, manage anger of victims and keep the team … Read more